Amid intensifying global competition and diversifying market demands, establishing a dual-circulation ecosystem integrating domestic and international operations has become imperative. GW Laser is strategically expanding its overseas footprint to deliver more competitive products and services. Anchored in four pillars—product innovation, service excellence, quality assurance, and global reach—we are advancing internationalization through three key initiatives: a diversified product portfolio, full-cycle service frameworks, and localized operational networks, empowering global clients to maximize business value.

Differentiated Products | International Certifications: The Global Passport
GW Laser’s R&D-driven IS Series laser systems, fully compliant with CE and FDA standards, have become benchmarks for global quality. Our newly launched EU 11553-2-certified handheld welder exemplifies industry-leading safety and reliability, meeting stringent European requirements for operational safety, weld integrity, and environmental adaptability. By synergizing proprietary R&D, international certification compliance, and localized customization, GW Laser has carved a unique competitive edge, earning trust from clients across 50+ countries.

Service Vanguard | Customer-Centric "Iron Triangle" Framework
To ensure seamless global deployment, GW Laser operates a tripartite service model combining business development, technical support, and logistics coordination. Our specialized teams deliver rapid response (<2hr) and precision solutions for product inquiries, technical troubleshooting, and order management, optimizing laser applications for diverse industrial scenarios.

Agile Delivery | Supply Chain Fortress
Combatting logistics volatility, GW Laser pioneers a dual-guarantee delivery system:

1. Buffered Inventory: Two-month safety stock for critical components

2. Flex Manufacturing: Cross-plant collaboration (Shanghai/Nantong/Wuhan) enables 72-hour emergency order conversion with 99.3% on-time delivery

Zero-Latency Support | Global Service Ecosystem
GW Laser’s three-tier service architecture ensures "3-hour response, 24-hour resolution":

1. Global Parts Hubs: Strategic warehouses (Italy/US/Russia) enable 48-hour emergency dispatch

2. Onsite Engineering: Senior technicians in 10 key markets provide field maintenance, operator training, and process optimization

3. Jinan Bonded Zone Hub: Revolutionary cross-border service innovations:

• Tax-Free Reverse Logistics: Full exemption on tariffs/VAT/deposits

• Smart Customs Clearance: 48-hour processing with 60% document reduction

• Global Repair Network: 40% faster turnaround

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Leadership Vision
Dr. Ding Jianwu, CEO of GW Laser, states:
"We’re accelerating globalization to capitalize on export substitution trends, positioning laser processing as next-gen productive force driving technological advancement. Our expanding service network guarantees every client receives rapid, personalized support—pre-sales to post-sales. As a Chinese innovator, we’re committed to redefining global perceptions of ‘Made in China’ through technological leadership and service excellence. GW Laser will continue elevating industry standards, striving to become the world’s most respected fiber laser brand."